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[Video] Using your Namecheap Domain

[Video] Using your Namecheap Domain

 

In order to take care of mapping your Namecheap domain to your Placester site, you will need to change both your A-Record (IP address) and CNAME (hosting platform) to Placester specific settings.  The article on this page will walk you through this process.  If you run into any trouble, we recommend speaking with Namecheap directly as it is their product.  You can submit a ticket or connect to live chat at  support.namecheap.com.

 

Having Namecheap map your Domain

If you are going to have Namecheap take care of Domain Mapping for you.  You will want to provide them with the following settings for pointing your site to Placester.

1. Forwarding: OFF

2. Nameservers: Set to DEFAULT

3. A-Record: 184.169.141.142

4. CNAME: domains.myrealestateplatform.com   

After this is done move down to the bottom of the document and follow the instructions for your Placester site.

Mapping your Namecheap domain on your own

Click Sign In in the top left to get logged in. If you can't remember your password, click Forgot your password? 

If you're having trouble logging in, create a ticket or start a live chat from Namecheap's support center.

Member Home Page

Once logged in, you'll see the dashboard. In the left sidebar, there is an option to view your Domain List. Click here to access your purchased domains.

Domain List

On the Domain List screen, click on Manage to access the settings.

Advanced DNS

On the domain details page, click Advanced DNS.

Two records need to be added within the Host Records section. 

Step 1: Change the A-Record

  • Type: A Record
  • Host Name: @
  • Value: 184.169.141.142
  • TTL: 60 min

Step 2: Change the CNAME 

  • Type: CNAME Record
  • Host Name: www
  • Value: domains.myrealestateplatform.com
  • TTL: 60 min

The settings should look like this:

Click Save All Changes when this is complete.

This is all that needs to be done within Namecheap. When the changes are complete, log into Placester.com to complete the final step.

Site Settings > Custom Domain

This will bring you to the Custom Domain slide out.

Custom Domain Slide Out

Within the custom domain slide out, add the custom domain that you're looking to use. Use only lowercase letters, and be sure to include “www” when adding in your URL. Example: www.placester.com

Click Add Domain, then click Save.

Namecheap Support

Having trouble making the changes? Namecheap has an online support center with help articles. You can also create a ticket or start a live chat from here.

Troubleshooting

If you've made all of these changes and are finding that your site still isn't loading, here are some potential causes: 

1. Caching: You have a cached copy of the site on your browser. Try clearing your cache, using a new browser or testing the site on a mobile device.

2. Propagation: DNS adjustments take longer to propagate with certain domain registrars. We like to test and make sure everything has propagated using www.WhatsMyDNS.com.

3. Errors in Site Settings > Custom Domain: make sure that you included the www before the custom domain and you didn't use any capital letters. Otherwise, the site will not load.

Pro Tip: DNS Tools

Here are some DNS tools that we recommend: 

- Use WhoIs.com to find out where a domain is registered and the status of a domain
- Use WhatsMyDNS.net to check the current DNS records of a domain

Need More Help?

If you have additional questions about pointing your custom domain to your Placester site, let our support team know at support@placester.com.

 

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